Available for Opportunities

Vishesh
Patil

Cloud DevOps Engineer  ·  4 Years Experience  ·  India

Cloud Support & Junior DevOps Engineer with 4 years of experience — 2 years in L2 production support and 2 years focused on cloud infrastructure, incident management, and AWS deployments. Passionate about automation, observability, and infrastructure reliability.

vishesh@cloud:~$
cat profile.json {   "name": "Vishesh Patil",   "role": "Cloud DevOps Engineer",   "total_exp": "4 years",   "cloud_exp": "2 years",   "cloud": ["AWS", "EC2", "S3", "IAM"],   "devops": ["Docker", "Jenkins", "GitLab CI"],   "monitoring": ["CloudWatch", "Grafana"],   "open_to_work": true }
# Status: Open to new roles ✓
4+
Years Total Experience
2+
Years in Cloud / DevOps
5+
Cloud Projects
L2
Production Support Level
01 /

Core Skills

☁️

Cloud Infrastructure

AWS-based cloud operations with hands-on production experience across compute, storage, networking, and identity management.

EC2S3IAMVPCCloudWatchCloudFront
🐳

DevOps & CI/CD

Container orchestration, automated pipelines, and version-controlled deployments from local dev to production releases.

DockerKubernetesJenkinsGitHub ActionsGitLab CI
📊

Monitoring & Observability

End-to-end monitoring, custom alerting, and root cause analysis for high-availability production environments.

PrometheusGrafanaDatadogPagerDuty
🐧

Linux & Scripting

Linux server administration, bash scripting for automation, and deep command-line troubleshooting in production systems.

Linux CLIBashPythonGitSSH
🔧

Infrastructure as Code

Declarative cloud provisioning for reproducible, version-controlled infrastructure deployments at scale.

TerraformCloudFormationOpenShift
🎯

Incident & Support

L2 production support, structured RCA, SLA management, and cross-team coordination to minimize service disruption.

RCASLA MgmtLog AnalysisZoho Desk
02 /

Experience

BITLA SOFTWARE
IGT SOLUTIONS
OCT 2022 — JUL 2025 · 2 YRS 9 MOS · CLOUD / DEVOPS
Technical Support Specialist
Bitla Software Pvt. Ltd. — MMT Group Company
  • Delivered L2 support for cloud-hosted travel-tech applications in production with strict SLA adherence
  • Troubleshot Linux servers, application failures, and connectivity issues across distributed systems
  • Performed in-depth log analysis and root cause investigations using CloudWatch and Datadog
  • Supported AWS infrastructure operations including EC2 configuration, IAM access management, and monitoring setup
  • Collaborated with development and infrastructure teams to resolve deployment and platform incidents rapidly
  • Documented runbooks and troubleshooting SOPs, improving team incident response efficiency
  • Gained hands-on exposure to containerized deployments using Docker in production cloud environments
OCT 2021 — SEP 2022 · 1 YR · CUSTOMER SUPPORT
Customer Service Associate
IGT Solutions — Indigo Airline Process
  • Managed high-volume customer queries across voice and digital channels in an SLA-driven environment
  • Maintained strong documentation, escalation practices, and resolution quality standards
  • Built communication and analytical skills directly applicable to cloud support and incident management
  • Consistently achieved customer satisfaction scores exceeding team benchmarks
03 /

Projects

PROJECT_01

Red Hat OpenShift App Deployment

Containerized Node.js app deployed on OpenShift with a fully automated CI/CD pipeline triggered from GitHub.

OpenShiftNode.jsGitHub CI
Click to explore details →
PROJECT_02

Secure Static Website on AWS

High-availability static website using S3 and CloudFront CDN with HTTPS, caching, and global edge distribution.

S3CloudFrontSSL/TLS
Click to explore details →
PROJECT_03

IAM Security Architecture

Enterprise-grade IAM strategy enforcing Least Privilege Access with custom policies, groups, and RBAC.

AWS IAMPoliciesRBAC
Click to explore details →
PROJECT_04

CloudWatch Monitoring & Alerting

Proactive monitoring system tracking CPU, memory, disk I/O with automated alarms and SNS notifications.

CloudWatchSNS AlertsEC2 Metrics
Click to explore details →
PROJECT_05

EC2 Auto-Scaling & Load Balanced Infrastructure

Scalable EC2 infrastructure with launch templates, auto-scaling groups, and ALB for production-grade high availability — auto-scales from 2 to 8 instances based on CPU load.

EC2Auto ScalingALBCloudWatchLaunch Templates
Click to explore details →
04 /

Contact

Let's build
something great.

Open to Cloud DevOps, AWS Support, and Junior DevOps engineering roles. Actively looking for opportunities to grow, contribute, and build resilient cloud systems.